About SFI

What is the SFI? (Straehle Feedback Inventory)

The SFI is a scientifically sound, evidence-based inventory that measures how employees deliver and receive feedback. This instrument has been designed as a valid, reliable, and fair self-report inventory that can deliver direct results and quantifiable solutions. Instead of guessing at how your organization can improve, we can uncover your results with our specially designed score reports and our personalized training programs. We understand your strengths and areas of opportunity, and analyze it to fit you.

For more technical information about the Straehle Feedback Inventory, click here.

Importance of Feedback

What is Feedback?

The Business Dictionary states that feedback is “the information sent to an entity (individual or a group) about its prior behavior so that the entity may adjust its current and future behavior to achieve the desired result.” And it is important to note that feedback is a two- way street – there is always a giver and receiver when it comes to feedback.

And what many organizations don’t realize is that feedback isn’t limited to performance evaluations and customer feedback reports. Feedback can be written, formal or informal, verbal or nonverbal, direct or indirect– even silence can be considered a type of feedback. And to add to that, individuals also have their own unique way of delivering feedback.

And with all these alternative methods, it’s no wonder there’s often an abundance of miscommunication in the workplace.

Feedback: The Good and the Bad

Benefits of Effective Feedback

Improved performance and productivity
Higher morale
Decrease in costs (by reduced turnover)
Increase in retention
Increase in employee satisfaction/job satisfaction
Decrease miscommunication
More engaged workforce

Consequences of Ineffective Feedback

More frequent miscommunication
Low morale
Low/decreased organizational efficiency
Lack of innovation
Increased interpersonal conflict
Lack of accountability

SFI Can Help

How can the SFI help?

By using the Straehle Feedback Inventory, we can assess the state of your current feedback situation. Is your feedback often well- intentioned but ill-received? Is your feedback well delivered but not implemented to the best of its capabilities? We use the results of your assessments, create detailed, psychometrically sound reports, and offer specialized trainings in order to fully meet the needs of your organization.

SFI Offerings

What will the SFI give you?

When the process is complete, the difference will be unmistakable. Better feedback processes have been shown to lead to improved performance, increased employee engagement, higher retention rates, more effective communication, a happier workforce, and overall greater net value for your organization. The bottom line: an enhancement in your human and financial capital.